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Patient Payments Blog

[Video] Patient Centered Care for Medical Billers

Posted by Jim Turner

Apr 5, 2016 7:00:00 AM

This week's Tactical Tuesday will center on the patient.  We will remind you of the things to keep in mind about the patient while collecting what is owed.  

Putting yourself in the patient's shoes is a neccessary part of becoming a patient friendly practice or billing company.

This week's post will discuss:

  • Showing Compassion
  • Sharing Information
  • Simplifying Payment

Your patients will appreciate your balanced and helpful approach when you keep these tips in mind. They will show their appreciation by making payment arrangements that resolve their bill as quickly as possible. Perhaps more importantly, they will feel respected, and patients who feel respected and well treated will recommend your practice or billing company to others!

Watch the video to learn more about putting your patients at the center of your medical billing:



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Topics: Patient Relations, Patient Centered Practice, Medical Billing Solutions, Patient Centered Care, Healthcare Consulting, Medical Office Administration, Patient Satisfaction, Medical Billing, Medical Billers

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