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Patient Payments Blog

The One Essential Quality Your Front Desk Staff Should Possess

Posted by Jim Turner

Jan 10, 2017 8:30:00 AM



I put doctor’s offices in the category of businesses I am compelled to visit somewhat against my will. I don’t enjoy seeing doctors or dentists but I recognize their value and appreciate their expertise. Other businesses I don’t enjoy are auto mechanics, insurance offices, CPA’s, attorneys, and the Post Office. All necessary evils as far as I’m concerned. For me, each of these businesses is unavoidable from time to time. Knowing that, I started thinking about which one I like visiting the most. Sort of a ‘lesser of all the evils’ pick. Which one is the least ‘cringy’ experience for me?

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Topics: medical practice management, practice management, Front Desk Tips, personnel, Hiring

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