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Patient Payments Blog

Free PDF DownLoad: Card-on-file Collections Scripts

Posted by Jim Turner

Feb 22, 2018 8:37:00 AM

Past due patients are hard to reach. Once you do you must make the best of the call. If you have a card-on-file system, you have the power to take control of the collections process in a patient friendly way. We have developed simple questions (scripts) to help you maximize every contact with past due patients. Download the PDF by clicking on the graphic. The link will take you to the download page. 


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Topics: healthcare payments, Patient Balances, Credit Card On File, accounts receivable, Payments, Back Office Tips, Scripts, Financial Policy

NEW Financial Intake Form Download

Posted by Jim Turner

Jan 4, 2018 8:37:00 AM

As a part of our ongoing support to practices we often provide forms, policies, graphics and other helpful items. Our desire is to help you create a patient friendly payment environment. 

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Topics: medical practice management, Patient Payment Solutions, Patient Centered Practice, Patient Payment Policies, practice management, Back Office Tips

Merry Christmas from Easy Pay and a GREAT TIP!

Posted by Easy Pay

Dec 19, 2017 8:17:00 AM


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Topics: Patient Collections, Medical Office Administration, Free Offer, Past Due, Back Office Tips

[Podcast] Practice of Therapy Interview

Posted by Jim Turner

Dec 12, 2017 8:28:00 AM

We had the privilege of being interviewed by Gordon Brewer of The Practice of Therapy. Gordon is a consultant to Psychotherapy and Counselling practices. He helps practices conduct their businesses in a profitable way and specializes in helping clinicians move into private practice. 

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Topics: Credit Card On File, Back Office Tips, Financial Policy

Two Ways To Higher Practice Profit: Which One Is Best For You?

Posted by Jim Turner

Dec 5, 2017 8:33:00 AM

When I was a young man in college I had an adviser give me a great piece of advice. I was struggling with my budget at the time. Trying to pay for college, apartment, car, and food was getting to be a stretch. We talked for awhile about things I could do but the only thing I now remember from the conversation was this, “There are only two ways to balance your budget. Increase Revenue or Decrease Spending.” 


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Topics: medical practice management, Healthcare Trends, practice management, Back Office Tips, Decisions

Why Many Doctors Ignore Business Issues And How To Approach Them With Change

Posted by Jim Turner

Oct 11, 2017 8:43:00 AM

“If it ain’t broke, don’t fix it” could be the by-word for many doctors when it comes to the business side of medicine. In my thirteen years in the industry, I’ve had a lot of conversations with doctors, administrators, and other industry professionals. When asked about the business side of the practice, I keep hearing that doctors are either uninterested or unskilled. It’s a wide consensus that doctors often ignore the business side as long as the bills are paid and they have a decent salary (whatever their definition of decent is).

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Topics: medical practice management, practice management, Back Office Tips, change, Scripts

Scripts For A Softer Approach To Collecting Past Due Balances

Posted by Jim Turner

Aug 9, 2017 8:37:00 AM

This post is the ‘how to’ for last week’s post ‘One Call Collections For Past Due Balances’.

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Topics: healthcare payments, medical practice management, Credit Card On File, Patient Collections, Patient Centered Practice, Patient Collections Culture, practice management, Front Desk Tips, Back Office Tips

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