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Patient Payments Blog

Popular Remix: 5 Essential Payment Scripts

Posted by Jim Turner

May 2, 2019 8:07:00 AM

Our most popular graphics, in fact, our most popular posts are about scripting. Knowing what to say and when to say it is essential to collecting from patients. We published this graphic a couple of years ago and thought it was worth a revisit. 

Pay special attention to the wording of the questions. They are non-threatening. When you couple these questions with great explanations about the way your office handles payments, patients will generally respond favorably. As with all methods, having the tools to secure the arrangement after asking the questions is necessary.  We invite you to contact us for help if you decide that these questions will work for your practice. If we don't have the tools you need, we probably know someone who does. 

5 Essential questions for (1).png

Click the link below for a printable PDF version of the graphic above. Download Here


Topics: Patient Balances, Patient Engagement, Patient Payment Solutions, Patient Collections, Patient Centered Care, Front Desk Tips, Front Office

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