Patient Payments Blog

We first published this back in 2015 and since, the problem has only grown. Here are the latest statistics:

The number of breached patient records tripled in 2018, to the tune of some 15 million patient records, according to research released this week.

Those numbers - 5,579,438 records in 2017 to 15,085,302 records in 2018 – come despite only a modest uptick in health data breaches, from 477 in 2017 to 503 in 2018.

https://digitalguardian.com/blog/breached-healthcare-records-tripled-2018

This is what we said in 2015 and it seems we were a bit too accurate!!  - Data breaches of giant retailers Target and Home Depot now seem to have been a foreshadowing of what healthcare could expect. After major breaches suffered by insurance giant Anthem, it seemed that the issue of healthcare data security was thrust into the spotlight. This has left healthcare providers with no choice: become more vigilant against security threats, or risk both clinical and financial disasters.

Let's spin the clock back to 2015. We had just created our new website with our new blog. The post below was our first post. We've been singing the same song since Easy Pay was founded in 1996. It may all sound familiar but it still works - if you'll only try it! 

What are your current medical billing solutions? Do you have any? What you do have are unpaid patient balances that you don’t want to carry over into the next year. The solution: strengthening your billing solutions now to avoid a 20% decrease in payments next year.

That’s right. We said it. You could be running the risk of a 20% salary decrease in 2015 if you don’t become more proactive about collecting from patients. Here are some ways you can improve your billing strategies and see a 20% raise instead.

Healthcare is often complex, frustrating, emotionally draining, and stressful. Sometimes it pays to take a step back and simply laugh at it.

This week we revisit another graphic that helps explain how something as simple as getting a payment card-on-file can reduce outstanding receivables. Getting paid at EOB or having a payment plan already set will save your practice the hassle and costs of chasing the patient for payment. 

We've posted this graphic in the past but thought it would be a good reminder of how getting a card-on-file simplifies the patient payment process. Follow the two sides down and compare your office to them to get a feel for what you could accomplish. 

It's not often that a company has customers that think enough of them to write and submit an article to a leading healthcare business publication, but one of ours did.