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Patient Payments Blog

Compassionately Collecting Patient Balances After A Crises

Posted by Jim Turner

Apr 23, 2020 9:15:00 AM

Let's be real - there are over twenty million people out of work right now. They are struggling to pay their rents, mortgages, utilities, and often, basic necessities. Their medical bills are so far down on the list of priorities they can't even imagine when they will be able to pay them. 

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Topics: Payment Plans, Past Due Balances, patient communication

Getting Paid For Your Tele-Health Visits

Posted by Jim Turner

Apr 16, 2020 8:15:00 AM

Telemedicine has been on the radar for awhile now. Its benefits and downsides have been hotly debated. Coding has been an issue. Efficacy and loss of personal touch has been a great concern. But, all of these aside, its time may now have come. 

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Topics: Healthcare Trends, Payments, Telemedicine

This Should Be On Your 2020 Priority List

Posted by Jim Turner

Jan 23, 2020 8:30:00 AM

If you are like me, your priority list gets mangled as soon as you walk in your office door each day. What you want and need to accomplish often gets pushed aside by the ever expanding needs of everyone else in your office. Some very important improvements seem to get permanently banished several lines deep in your 'to do' list, never to see the light of day.

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Topics: Patient Payment Solutions, communication, patient communication

Our Best Wishes For A Happy Holiday Season!

Posted by Easy Pay

Dec 19, 2019 8:45:00 AM

 

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Topics: Holidays

Many Blessings To You!

Posted by Easy Pay

Nov 28, 2019 10:00:00 AM

 

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Topics: Thank You

Heroes Change To Protect Everybody’s Sameness

Posted by Jim Turner

Nov 14, 2019 8:30:00 AM

Have you ever noticed how much personal, painful change a superhero must undergo in order to protect someone else’s everyday normality?  They change so everything can stay the same for others. That’s what makes them heroes. Normal folks typically resist change. Heroes embrace it.

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Topics: practice management, growth, improvement

1983 May Have Been A Good Year But Why Are You Making Your Patients Relive It?

Posted by Jim Turner

Oct 31, 2019 8:15:00 AM

There is nothing that screams 1983 louder than that credit card machine on your front counter. It’s a relic of a bygone era. A paperweight taking up room on your counter and making your office seem like Disco is still all the rage.

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Topics: Patient Payment Solutions, Patient Experience

Make Payment EASY For Your Patients

Posted by Jim Turner

Oct 10, 2019 8:45:00 AM

I wrote about this in my last post but it bears repeating. Many of us (myself included) need a few reminders before we move forward. My recent experience with trying to pay a bill made me even more passionate about making payment simple for your patients. 

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Topics: Patient Payment Technology, Payments, Patient Experience

You Need To Take Payments Online

Posted by Jim Turner

Sep 26, 2019 8:25:00 AM

The reasons your practice needs to begin taking online payments keep growing. More and more of your patients are accessing bill pay options online. Waiting to make online payments available to them will be seen as a failure to meet their expectations.

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Topics: Financial Policy, Patient Experience, Retail Healthcare

Would You Rather Prevent Or Collect Past Due Balances?

Posted by Jim Turner

Sep 19, 2019 8:30:00 AM

There may be some folks that love to collect past due balances; I just haven’t met any of them. So I’m gong to assume that most of us would rather prevent past due balances and forget having to collect them altogether.

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Topics: Patient Balances, Patient Collections, Past Due Balances

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