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Patient Payments Blog

The Most Powerful Patient Communication Tool You Probably Aren’t Using

Posted by Jim Turner

Oct 25, 2018 8:25:00 AM

 98% of text messages are read within 2 minutes of being received.

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Topics: Scheduling, estatements, Stress, communication, Patient Payment Technology, Patient Payments

InfoGraphic: When Should You Offer The Payment Plan?

Posted by Jim Turner

Oct 4, 2018 8:17:00 AM

I recently had a very interesting meeting with a physical therapy office. We were discussing payment plans. Specifically, when the practice could implement one.

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Topics: Payments, Patient Payment Technology, Patient Payment Policies

Simple Graphic: 5 Technologies That Speed Payment

Posted by Jim Turner

Oct 24, 2017 8:37:00 AM

Discover the 5 'E's of getting paid. Patient payment technologies are getting smarter and more patient friendly.It's worth your time to seek out the best solutions for your practice and start implementing them one at a time. Year-end is upon us and a perfect time to evaluate your previous results and look for ways to improve in the new year. Here's a graphic of five technologies that are proven to speed patient payments. If you are not using them, you may want to consider. 

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Topics: Patient Payment Technology, Patient Payment Policies, Patient Payment Solutions, Patient Payments, healthcare payments, practice management

Your Credit Card Terminal Is A 1963 VW Beetle.

Posted by Jim Turner

Jun 13, 2017 8:13:00 AM

There it sits. Innocent, inconspicuous, quiet, and familiar. So familiar, in fact, that you probably haven't noticed how dangerous it's become. I don't mean dangerous in the sense that it's going to leap off the counter and attack. I mean dangerous in the way a 1963 Volkswagon Bug is dangerous compared to modern cars. It's nostalgia is so comfortable that one is tempted to keep it because it's so darn cute and reminiscent of a simpler time. Why would I want to upgrade something that works just fine and everyone knows how to drive?

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Topics: Credit Card On File, Cybersecurity, medical practice management, practice management, Patient Payment Solutions, Patient Payment Technology, Patient Payments

[Video] A Simple Solution for Medical Billers Who Accept Patient Payments.

Posted by Jim Turner

Apr 12, 2016 12:06:33 PM


Medical Billers looking for a way to simplify patient payments while improving communications and cutting tasks for themselves and their practices now have a solution. 

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Topics: Patient Balances, medical practice management, Patient Relations, Patient Engagement, Patient Collections, Medical Billing Solutions, Patient Payments, Patient Collections for Hospitals, Patient Payment Technology, Tactical Tuesday Video Series, Medical Office Administration, Medical Billing, Medical Billers

3 Technologies Essential For Patient Collections In the New Health Economy

Posted by Easy Pay

Mar 25, 2016 10:00:00 AM

It's virtually impossible for healthcare providers to hope to collect patient payments without utilizing technology. It's obvious that manual, outdated processes are not as effective. For a patient payment strategy to succeed, especially in the new health economy where patients are more in control of their experience, providers need to be aware of what technologies are available to them.

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Topics: Credit Card On File, Patient Collections, Patient Payment Technology

[Video] How To Prevent Past Due Patient Balances For High Deductible Plans

Posted by Easy Pay

Mar 1, 2016 10:00:00 AM

How_To_Prevent_Past_Due_Patient_Balances_For_High_Deductible_Plans.pngHigh deductible health insurance has been an increasingly important topic in the revenue cycle space for the past few years. Your patients likely come in with new insurance plans each year. And those plans likely have higher deductibles each time. In this week's Tactical Tuesday we look at the best practices for preventing past due patient balances due to high deductible health plans.

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Topics: Patient Balances, medical practice management, High Deductible Challenge, Patient Payment Technology, Tactical Tuesday Video Series

[New Guide] Top-Performing Strategies For Collecting Patient Balances

Posted by Easy Pay

Feb 22, 2016 9:03:49 AM

Consider this a pulse check. How are you doing on collecting patient balances so far? What policies are working for you? If you’re thinking, “not so great” or “I don’t really know,” then you’re in the right spot. The Strategic Guide To Patient Collections was created from our top-performing tips and strategies for effectively reducing patient bad debt. We’ve rounded up some of these tips and included them in this free guide.

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Topics: Patient Balances, Patient Collections, Patient Payment Technology

The Secret Strategies Behind Collecting Point of Service Patient Payments

Posted by Easy Pay

Dec 3, 2015 10:00:00 AM

The importance of point of service patient payments cannot be understated. While most practices realize that patient payment portions are far greater, what they might not immediately realize is that patients billed post-visit are less likely to pay on time and a large percentage of them won't pay at all.

Ok, it's not necessarily a secret. But these strategies work, and if you aren't using them, you're missing out on a huge portion of patient revenue. 

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Topics: Patient Collections, Patient Payments, Patient Payment Technology

Concentrate On Your POS Collections To Reduce Patient Receivables

Posted by Easy Pay

Nov 5, 2015 10:00:00 AM

As the financial landscape for healthcare changes, small and medium sized practices need to adjust their billing models to best meet the revenue cycle management needs in their current environment.

Many practices still rely on billing patients for the remainder of their fees well after service and some still don't make the financial responsibilities of the patient transparent up front. While these practices used to be common, today's healthcare consumer is responsible for a far greater portion of their yearly medical costs due to rising deductibles and other factors and require a different approach.

This also means that patient payments are a far greater percentage of the practice's yearly revenue. In order to remain solvent, patient payments must be collected with far greater success than back end billing models.

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Topics: Credit Card On File, Patient Collections, Patient Payment Technology

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