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Patient Payments Blog

A Feel Good Story, Maybe.

Posted by Jim Turner

Nov 14, 2017 8:37:00 AM

Michigan nurses, nonprofit team up to clear $1 million medical debt for 500 families

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Topics: charity policy, Medical Office Administration, Patient Eligibility, Patient Cost Estimation Tools, healthcare payments

Front Desk Relief with Back End Results

Posted by Jim Turner

Feb 1, 2017 8:14:00 AM

Last week I compared your medical practice with a day spa to introduce an idea. The idea is that medical practices make an extra effort to connect with patients early to prevent issues later. If you haven’t read that post you can here. I’m expanding on the idea in this post.

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Topics: practice management, Patient Balances, Patient Payments, Patient Relations, patient retention, Patient Engagement, Patient Collections, Patient Eligibility, Patient Centered Care, Patient Payment Policies, Front Office, Front Desk Tips

[Video] 3 Guarantees for Securing Patient Payments

Posted by Easy Pay

Nov 24, 2015 10:00:00 AM

This week's Tactical Tuesday video is the last in the series "Explaining Insurance Benefits to Patients: Necessary Evil or Neglected Advantage?" We have been outlining tips, strategies, and best practices for explaining insurance benefits to patients and the benefits of doing so.

Watch this final video to see 3 strategies that virtually guarantee patient payments.

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Topics: Patient Payments, Tactical Tuesday Video Series, Patient Eligibility

Doctors Open Up About Their Frustrations With Patient Payments, Or Lack Thereof

Posted by Jim Turner

Nov 12, 2015 9:51:12 AM

I recently met with a successful group of pediatricians concerning their approach to patient payments. They run a very healthy practice with four providers performing about twenty thousand patient encounters per year. After a robust conversation about their policy and process I asked them what the biggest frustration was about patient receivables. The response was an eye-opener for me.

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Topics: Credit Card On File, Patient Payments, Patient Eligibility

[Video] Tactical Tuesday: Why It's Necessary To Explain Insurance Benefits To Your Patients

Posted by Easy Pay

Oct 27, 2015 10:00:00 AM

Explaining insurance benefits to your patients, is it a necessary evil or a neglected advantage? This week's Tactical Tuesday video will explore that question and help you understand the reasons why you should be taking the time to explain benefits to your patients.

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Topics: Patient Eligibility

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