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Patient Payments Blog

Walk Next Door To Learn More

Posted by Jim Turner

Sep 5, 2018 8:33:00 AM

Ever wonder what other practices are doing better? Doesn’t it seem that some practices are just easier to run than yours? That maybe they’ve found some secrets you haven’t discovered? How can you find out if there’s something out there that would make your practice better?

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Topics: medical practice management, Medical Office Administration, practice management, Front Desk Tips, Refreshing, communication, growth, Stress, change, Ideas

“Patient’s Aren’t Likely To Pay Medical Bills Greater Than 5% Of Their Household Income”: And What That Means For Your Practice

Posted by Jim Turner

Apr 5, 2018 8:27:00 AM

Research from The Advisory Board Company has shown patients aren't likely to pay medical bills greater than 5 percent of their household income. (https://www.advisory.com/daily-briefing/2016/02/26/even-with-aca-some-hospitals-face-bad-debt)

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Topics: High Deductible Challenge, Patient Engagement, medical practice management

Deductibles A Key To Assessing Tendency To Pay

Posted by Jim Turner

Mar 29, 2018 8:17:00 AM

Do you know your patient’s deductibles and how much they’ve paid toward them before you treat them? If not, you may be missing the most important key to determining if they will pay your bill.

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Topics: High Deductible Challenge, Deductibles, Financial Policy, Medical Office Administration, Patient Payment Policies, medical practice management

NEW Financial Intake Form Download

Posted by Jim Turner

Jan 4, 2018 8:37:00 AM

As a part of our ongoing support to practices we often provide forms, policies, graphics and other helpful items. Our desire is to help you create a patient friendly payment environment. 

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Topics: Back Office Tips, Patient Centered Practice, medical practice management, practice management, Patient Payment Policies, Patient Payment Solutions

Two Ways To Higher Practice Profit: Which One Is Best For You?

Posted by Jim Turner

Dec 5, 2017 8:33:00 AM

When I was a young man in college I had an adviser give me a great piece of advice. I was struggling with my budget at the time. Trying to pay for college, apartment, car, and food was getting to be a stretch. We talked for awhile about things I could do but the only thing I now remember from the conversation was this, “There are only two ways to balance your budget. Increase Revenue or Decrease Spending.” 

 

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Topics: Back Office Tips, medical practice management, practice management, Healthcare Trends, Decisions

Front Office Fails And How To Fix Them

Posted by Jim Turner

Nov 28, 2017 8:37:00 AM

Do your patients love the doctor but hate to deal with the front desk staff? Many practices make the mistake of putting the employee with the most seniority (or fewest back office skills) at the front desk, regardless of their people skills. Patient satisfaction and retention can be permanently damaged when the wrong person or people occupy your front desk.

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Topics: Front Desk Tips, Front Office, Medical Office Administration, medical practice management, Patient Centered Practice, New Healthcare Consumer, healthcare payments, Patient Centered Care, Patient Engagement, Patient Payments, patient retention

Little Known Facts About Easy Pay...And A Little Thanks

Posted by Jim Turner

Nov 21, 2017 8:23:00 AM

Have you every wondered what kind of company is Easy Pay? There are several little known but interesting 'fun facts' about our company you might enjoy knowing. 

For starters,

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Topics: healthcare payments, Thank You, Medical Office Administration, medical practice management, practice management, Benefits, Features, Little Know Facts

[Part 2] Planning to Overcome Fear

Posted by Jim Turner

Nov 7, 2017 9:14:00 AM

Last week’s post addressed our fears of taking action. In four steps, we shared how to identify and explore the fear, the need to know the benefits of overcoming the fear, and the need to plan your next moves. Once you’ve got a firm grasp on why you are afraid to tackle a certain issue (what and who may be causing the fear) and what the benefits and consequences will be when you tackle it, you are ready to start making a plan.

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Topics: medical practice management, Fear, practice management, Medical Office Administration, office communication

How to Enjoy the Freedom of Overcoming Fear

Posted by Jim Turner

Oct 31, 2017 8:19:00 AM

Fear is paralyzing. Fear may be the single most limiting emotion we experience. Think of all the things you could have done if it weren’t for being afraid. Think of everything that needs to be done now. How much are you postponing due to fear?

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Topics: Fear, medical practice management, Decisions, practice management, Medical Office Administration

An Easy Graphic: What Actually Happens When You Get A Card-On-File?

Posted by Jim Turner

Oct 18, 2017 9:13:00 AM

So, what's the big deal about card-on-file? What magic happens if you start asking patients to give you a credit or debit card to place on file? We've created a simple graphic to show you. 

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Topics: Credit Card On File, Patient Centered Practice, medical practice management, New Healthcare Consumer, Healthcare Reimbursements, Medical Billing, Medical Office Administration

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