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Patient Payments Blog

Protect Your Practice With Third Party Professional Audits

Posted by Jim Turner

Nov 15, 2018 8:39:00 AM

I know a few people in the practice audit business but none of them encouraged me to write this post, nor am I referring any of them to you. I’m writing this post because I follow healthcare news.

 

 

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Topics: Ideas, practice management, Medical Office Administration, Healthcare Consulting

How To Set A Payment Plan Policy

Posted by Jim Turner

Sep 20, 2018 8:27:00 AM

Payment plans are becoming a necessity in many healthcare practices. The treatments your patients need are simply too expensive, and their deductibles are too high for them to pay a large balance.

 

In order to collect the full amount of billed services while preventing past due A/R from climbing, payment plans are a good option. To make payment plans successful you’ll have to do a little planning yourself. Below are some simple steps that can help you develop an effective policy. 

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Topics: Payments, Financial Policy, practice management, Medical Office Administration

Walk Next Door To Learn More

Posted by Jim Turner

Sep 5, 2018 8:33:00 AM

Ever wonder what other practices are doing better? Doesn’t it seem that some practices are just easier to run than yours? That maybe they’ve found some secrets you haven’t discovered? How can you find out if there’s something out there that would make your practice better?

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Topics: medical practice management, Medical Office Administration, practice management, Front Desk Tips, Refreshing, communication, growth, Stress, change, Ideas

Why Are You Making All Those Decisions?

Posted by Jim Turner

Jul 12, 2018 8:52:00 AM

Funny thing about ‘get it done’ kinda people. They often don’t trust others to get things done. Or, in their opinion, not as well or as fast as those things should be done.

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Topics: practice management, Medical Office Administration, Decisions, Ideas, Stress, change

Patients Expect More: Upgrade To Stay On Top

Posted by Jim Turner

Jun 7, 2018 8:47:00 AM

We live in a world of apps and auto bill pay. Want a coffee? Order and pay for it on your app, walk in and it’s waiting for you with no further interaction. Not good at remembering to pay your water bill? Don’t like paper bills and writing checks? Set up an auto-pay and forget it. What about mortgage, car, insurance, cable, Netflix, or a thousand other things? A vast percentage of Americans chose to make all these payments automatically.

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Topics: Financial Policy, Payments, invoicing, practice management, Medical Office Administration, Medical Billing, estatements

Deductibles A Key To Assessing Tendency To Pay

Posted by Jim Turner

Mar 29, 2018 8:17:00 AM

Do you know your patient’s deductibles and how much they’ve paid toward them before you treat them? If not, you may be missing the most important key to determining if they will pay your bill.

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Topics: High Deductible Challenge, Deductibles, Financial Policy, Medical Office Administration, Patient Payment Policies, medical practice management

[Quick Read] Patients Pay When They Are Happy With Your Business Office

Posted by Jim Turner

Mar 23, 2018 8:07:00 AM

Funny thing about people. When they are happy with your service, they don’t mind paying for it. When they are dissatisfied, they will delay or refuse payment by a much greater percentage. Check out the graph below.

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Topics: Pricing Transparency, Patient Satisfaction, Medical Office Administration, practice management, Patient Collections Culture, Patient Payment Policies, Patient Payments

Invitation To A Fireside Chat: A/R Reduction And Payment Success

Posted by Jim Turner

Mar 1, 2018 8:47:00 AM

Join us at HIMSS18 for a fireside chat! Dave Crooks, president of Easy Pay Solutions, will be speaking at BOOTH # 3610 in conjunction with our partner Aprima! 

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Topics: Benefits, Financial Policy, Payments, Past Due, HDHP, practice management, Medical Office Administration, Medical Billers

You Made It To Friday. Now Let Go Of It!

Posted by Jim Turner

Jan 19, 2018 7:57:00 AM

Is it ever this way for you? Your week keeps throwing things at you until you suddenly arrive at Friday and realize you didn’t get the normal, important things done? Reports that are usually second nature, answering emails that came on Tuesday, reviewing time cards to approve last weeks payroll, and other essential weekly items somehow got pushed aside so you could put out the other fires. Sound familiar?

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Topics: Stress, Refreshing, Relaxation, Personal Time, practice management, Medical Office Administration

Make The Most Of 2018 By Being Teachable

Posted by Jim Turner

Dec 27, 2017 9:37:00 AM

Learning is a never-ending exercise, especially in a medical practice. Things are always changing and demanding we update our knowledge. Learning requires that we be willing to gather more information and put it to use. Learning is as necessary as showing up for work. But willingness to learn is not exactly what I mean when I say someone is ‘teachable’.

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Topics: Medical Office Administration, office communication, Decisions, Ideas

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