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Patient Payments Blog

How You Can Set Limits for Payment Plans

Posted by Jim Turner

Aug 30, 2017 8:43:00 AM

You want to be patient friendly and profitable. Patients are incurring higher and higher out-of-pocket expenses. Balances are rising and aging. Solutions are elusive. But, payment plans are becoming a real option for practices that don’t want to demand up-front payment in full.

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Topics: Patient Payment Policies, Patient Payment Solutions, Patient Payments, Payments, healthcare payments, Medical Billing, Medical Billing Solutions, Medical Office Administration

One Call Collections for Past Due Balances

Posted by Jim Turner

Aug 1, 2017 9:37:00 AM

 Collecting past due balances just got easier. The old way of collecting was an intense amount of work. It looked something like this.

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Topics: Patient Collections, Patient Collections Culture, Past Due, Patient Payment Policies, Payments, Patient Balances, Patient Payments, Medical Billing Solutions, healthcare payments

The $1 Cure: Securing Payment At The Front Desk

Posted by Jim Turner

Jul 25, 2017 9:23:00 AM

 

When speaking to doctors and administrators about getting paid at EOB through the use of card-on-file, I often get asked how to enforce the policy. It’s a great question and is as simple as spending a dollar.

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Topics: Credit Card On File, High Deductible Challenge, Medical Billing Solutions, Medical Office Administration

3 Reasons You Should Be Using eStatements

Posted by Jim Turner

Mar 21, 2017 9:27:00 AM

The quest for a paperless office is not complete without eStatements. If your practice is looking for ways to reduce paperwork, increase efficiency, find patient friendly options, and simply get paid faster, then you should look into eStatements.

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Topics: invoicing, Patient Payment Solutions, Medical Billing, Medical Billing Solutions, Patient Statements

One Year to the Lowest A/R We’ve Ever Seen.

Posted by Jim Turner

Mar 7, 2017 9:17:00 AM

 

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Topics: healthcare payments, Patient Balances, Patient Collections, Patient Collections Culture, Patient Collections for Hospitals, Patient Payment Policies, Patient Payment Solutions, practice management, Medical Office Administration, Medical Billing Solutions, Medical Billers, Medical Billing, medical practice management

The Confidence to Change

Posted by Jim Turner

Aug 2, 2016 9:30:00 AM

This is the third in the series about the practice that decided to stop being a bank for their patients. This post is about how the practice made the changes needed to stop loaning interest free money to patients and start collecting what was owed. When we talked to the practice administrator she made a statement we didn’t expect. She said making the changes was ‘seamless and exceeded her expectations.’

How does a practice make significant changes to their accounts receivable policy and process and come away with a good feeling about the outcome?

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Topics: Patient Balances, Patient Payments, Medical Billing Solutions

[Video] A Simple Solution for Medical Billers Who Accept Patient Payments.

Posted by Jim Turner

Apr 12, 2016 12:06:33 PM


Medical Billers looking for a way to simplify patient payments while improving communications and cutting tasks for themselves and their practices now have a solution. 

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Topics: Patient Balances, medical practice management, Patient Relations, Patient Engagement, Patient Collections, Medical Billing Solutions, Patient Payments, Patient Collections for Hospitals, Patient Payment Technology, Tactical Tuesday Video Series, Medical Office Administration, Medical Billing, Medical Billers

[Video] Patient Centered Care for Medical Billers

Posted by Jim Turner

Apr 5, 2016 7:00:00 AM

This week's Tactical Tuesday will center on the patient.  We will remind you of the things to keep in mind about the patient while collecting what is owed.  

Putting yourself in the patient's shoes is a neccessary part of becoming a patient friendly practice or billing company.

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Topics: Patient Relations, Patient Centered Practice, Medical Billing Solutions, Patient Centered Care, Healthcare Consulting, Medical Office Administration, Patient Satisfaction, Medical Billing, Medical Billers

3 Ways To Modify Billing To Build Patient Retention Strategies

Posted by Easy Pay

Mar 17, 2016 8:30:00 AM

What is the most difficult part of a doctor visit for patients? For most patients, the biggest challenge they face is in meeting their financial responsibilities. Increasingly, to retain loyal patients, how you manage their financial responsibilities plays an even larger part in your success.

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Topics: patient retention, Credit Card On File, Medical Billing Solutions

3 Medical Specialties That Benefit From Card On File

Posted by Easy Pay

May 19, 2015 10:00:00 AM

Over the last few years, patients have seen a steady increase in their portion of the financial responsibility for medical bills. With the trend of rising deductibles, private practices find that a far larger portion of their yearly revenue is collected directly from patients, rather than insurance companies.

As these payment models shift, private practices are at more risk than other providers because of the nature of their work. Many medical specialties are looking for new payment solutions that will streamline the revenue cycle and make it easier to collect patient payments. 

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Topics: Credit Card On File, Patient Payment Solutions, Patient Collections, Medical Billing Solutions, Medical Specialties, Patient Payment Technology

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