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Patient Payments Blog

The Power Of A Question Rightly Asked.

Posted by Jim Turner

Jul 26, 2018 9:28:00 AM

Questions rightly asked are powerful. They can help another person know they are welcomed. That their opinions are valued. That their experiences are valid.

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Topics: practice management, Decisions, office communication, communication

Why Are You Making All Those Decisions?

Posted by Jim Turner

Jul 12, 2018 8:52:00 AM

Funny thing about ‘get it done’ kinda people. They often don’t trust others to get things done. Or, in their opinion, not as well or as fast as those things should be done.

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Topics: practice management, Medical Office Administration, Decisions, Ideas, Stress, change

Helping Your Doctor Make Hard Business Decisions

Posted by Jim Turner

Jun 28, 2018 9:01:00 AM

 Any practice that receives income, adheres to a budget, has employees, purchases supplies, carries insurance coverage, and generally does all the things a business does to stay viable - will at many times be forced to make difficult business decisions.


When these times come, doctors often find themselves unprepared. They trained to be great doctors, not necessarily great businessmen. They often struggle with making good business calls, especially if they perceive the change will negatively affect their patients. That’s where you, as a trusted administrator/advisor/employee come in.

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Topics: Decisions, Ideas, change, Stress, practice management

Make The Most Of 2018 By Being Teachable

Posted by Jim Turner

Dec 27, 2017 9:37:00 AM

Learning is a never-ending exercise, especially in a medical practice. Things are always changing and demanding we update our knowledge. Learning requires that we be willing to gather more information and put it to use. Learning is as necessary as showing up for work. But willingness to learn is not exactly what I mean when I say someone is ‘teachable’.

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Topics: Medical Office Administration, office communication, Decisions, Ideas

Two Ways To Higher Practice Profit: Which One Is Best For You?

Posted by Jim Turner

Dec 5, 2017 8:33:00 AM

When I was a young man in college I had an adviser give me a great piece of advice. I was struggling with my budget at the time. Trying to pay for college, apartment, car, and food was getting to be a stretch. We talked for awhile about things I could do but the only thing I now remember from the conversation was this, “There are only two ways to balance your budget. Increase Revenue or Decrease Spending.” 


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Topics: Back Office Tips, medical practice management, practice management, Healthcare Trends, Decisions

How to Enjoy the Freedom of Overcoming Fear

Posted by Jim Turner

Oct 31, 2017 8:19:00 AM

Fear is paralyzing. Fear may be the single most limiting emotion we experience. Think of all the things you could have done if it weren’t for being afraid. Think of everything that needs to be done now. How much are you postponing due to fear?

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Topics: Fear, medical practice management, Decisions, practice management, Medical Office Administration

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