<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=674377086050933&amp;ev=PageView&amp;noscript=1">

Patient Payments Blog

Jim Turner

Jim Turner is the Vice President of Business Development at Easy Pay Solutions. He has over 20 years experience working with medical practices improve cash flow.

Recent Posts

Cashflow Hacks To Increase Your Bank Balance

Posted by Jim Turner

Feb 21, 2019 8:38:00 AM

Practices often struggle to keep cashflow even and bank account balances topped off. The business side of healthcare provides constant challenges to cashflow. Claim denials, increasing patient A/R, increasing costs for supplies, labor, and leases all add to the cash crunch.

 

 

Read More

Topics: Cashflow, practice management, medical practice management, Front Office

The Incredible Difficulty Of Your Job

Posted by Jim Turner

Feb 14, 2019 8:47:00 AM

 

I’m at HIMSS 2019 in Orlando this week and I’m overwhelmed. The showcase of vendors alone is nearly a mile long - under roof. It’s a carnival of ideas, solutions, and promises. There’s enough signage here to make New York and Tokyo look like a roadside farmer’s market in comparison.

 

Read More

Topics: Thank You, HIMSS 2019

Third Party Billers and RCM Companies Can Save Time and Lower Risk

Posted by Jim Turner

Jan 31, 2019 8:34:00 AM

Are you creating more work and added risk for your staff and the practices you serve? 

 

I’ve worked with billing and RCM companies who were unaware they could save many man-hours by streamlining the payments they accept from patients. I’ve also had many discussions over the years to find that both billing/RCM companies and practices engage in some very risky behavior when it comes to patient payments.

Read More

Topics: third party billing, RCM Technology, Patient Payment Technology

2019 Deductible Season Is Here

Posted by Jim Turner

Jan 10, 2019 8:57:00 AM

Deductibles have reset and patients will be paying your bills out of pocket for the next few months. Do you have a good way to ensure they’ll pay on time?

Read More

Topics: Financial Policy, Ideas, change, accounts receivable

FREE Graphic: New Study: Same Story For Patient Preferences

Posted by Jim Turner

Dec 6, 2018 8:37:00 AM

A new study hot-off-the-press makes the same conclusion I’ve seen studies make for the last ten years. The percentages are a little higher but the trend continues. Patients don’t like phone calls concerning their balances. They prefer anything BUT a phone call. Consider this key finding from the study:

Read More

Topics: Patient Satisfaction, practice management, Patient Centered Care, Patient Balances

What Can You Accomplish By Year’s End? Simplify To Succeed.

Posted by Jim Turner

Nov 30, 2018 8:27:00 AM

Are you feeling it yet? The annual drop in productivity and rise in stress? All the things you had on your list to accomplish this year are now compressed into the last month because you were just too busy with the day to day to get to them. On top of that you are battling with your staff’s lack of motivation due to the holidays. You feel the pressure to get some things checked off your list but just don’t see how you will manage to pull it off.

Read More

Topics: Stress, practice management, year end

Protect Your Practice With Third Party Professional Audits

Posted by Jim Turner

Nov 15, 2018 8:39:00 AM

I know a few people in the practice audit business but none of them encouraged me to write this post, nor am I referring any of them to you. I’m writing this post because I follow healthcare news.

 

 

Read More

Topics: Ideas, practice management, Medical Office Administration, Healthcare Consulting

The Most Powerful Patient Communication Tool You Probably Aren’t Using

Posted by Jim Turner

Oct 25, 2018 8:25:00 AM

 98% of text messages are read within 2 minutes of being received.

Read More

Topics: Scheduling, estatements, Stress, communication, Patient Payment Technology, Patient Payments

Want Patients To Complete A Treatment Plan? Put Them On A Payment Plan

Posted by Jim Turner

Oct 11, 2018 9:26:00 AM

We’ve learned a lot in twenty years of providing payment services for practices. One very clear lesson is that patients tend to complete treatments that they are actively paying for.

 

Read More

Topics: Treatment Plans, Payment Plans, Patient Payment Solutions, Patient Engagement

InfoGraphic: When Should You Offer The Payment Plan?

Posted by Jim Turner

Oct 4, 2018 8:17:00 AM

I recently had a very interesting meeting with a physical therapy office. We were discussing payment plans. Specifically, when the practice could implement one.

Read More

Topics: Payments, Patient Payment Technology, Patient Payment Policies

Easy Pay Insights

Discover daily tips and resources for eliminating the high cost of patient collections

Subscribe to Email Updates

New Call-to-action

Recent Posts

Posts by Topic

see all