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Patient Payments Blog

Easy Pay

Recent Posts

It's Impossible...

Posted by Easy Pay

Nov 21, 2018 12:42:29 PM

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Topics: Thank You

Partnerships To Benefit Your Practice

Posted by Easy Pay

Aug 2, 2018 8:03:00 AM

No healthcare practice is an island. Every medical office must have a network of partnerships, business relationships, vendors, and other integrations in order to be successful. Medicine is simply too complex to try to go it alone.


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Topics: estatements, Features, Ideas, practice management

Merry Christmas from Easy Pay and a GREAT TIP!

Posted by Easy Pay

Dec 19, 2017 8:17:00 AM


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Topics: Back Office Tips, Patient Collections, Free Offer, Medical Office Administration, Past Due

Thanks And An Invitation

Posted by Easy Pay

Aug 23, 2017 8:23:00 AM

Last weekend we attended a user conference for one of our software partners.

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Topics: Thank You, Ideas, submissions

Merry Christmas and Some Free Stuff for High Deductible Season

Posted by Easy Pay

Dec 21, 2016 8:17:00 AM

High Deductible Season is almost upon us. Are you prepared?

Starting January 1 you and your patients will enter what could prove to be a very unpleasant season. Patient deductibles reset at the exact time all the expenses from the Christmas and New Year's holidays hit. 

Practices would be wise to start the journey to implementing measures that will guard against increasing patient balances that turn into past due accounts and collection problems. 

Let Easy Pay help you prepare with some free offers. Practices that contact us before December 31 can pick any one of the following offers as a thank you for getting started with Easy Pay:

  • A free Easy Pay Card Reader ($150 value)
  • A Free Easy Pay Set-Up ($250)
  • A Free Easy Pay Consultation and Specific Plan for Your Practice (Priceless)
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Topics: Free Offer, High Deductible Challenge

Collecting from HDHP Patients.

Posted by Easy Pay

Dec 7, 2016 8:03:00 AM

If you suspect that high deductible health plans are having a significant impact on your bottom line but can't put your finger on exactly how our new video will help.

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Topics: High Deductible Challenge

Thank You From Easy Pay

Posted by Easy Pay

Nov 22, 2016 8:27:00 AM


We don’t get a chance to say it enough. Thank You.

Thank you for trusting us with the health of your practice. Thank you for being part of the ever growing family of practices we have the privilege to serve. Thank you for your suggestions and ideas that help us improve the services we provide.

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Topics: Thank You

What Are Your Peers Struggling With? Want To Find Out?

Posted by Easy Pay

Oct 25, 2016 8:31:00 AM

Do you ever wonder what issues your peers are struggling with? Do you think they wrestle with the same issues as you? Would you like know what they've done to answer the challenges in their offices? 

We've designed a survey to discover the top issues administrators and managers are struggling with these days. Once we discover what the hot topics are we will put our research hats on, reach out to experts, and bring some suggested solutions to this blog. Getting help from your peers has never been so easy! 

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Topics: practice management

The '1' Question EVERY Front Desk should be asking.

Posted by Easy Pay

May 10, 2016 9:00:00 AM


You’ve likely heard it said many times and in many ways; your front desk is the face of your practice and what happens here carries all the way through your practice. It’s true. Succeed here and everything that happens after will build on the success.

If your desire is to set your medical and billing staff, as well as your patients, up for success then a careful review of what happens at your front desk is in order. Your plan should start with a simple checklist of essential questions for your staff to ask. The questions should be patient friendly, not difficult to answer, and easy to follow through.

Questions like the following fit the description and are easy to include on a checklist:

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Topics: healthcare payments, patient retention, Credit Card On File, Patient Relations, Patient Engagement, Patient Centered Practice, Patient Payments, Patient Centered Care, practice management

[Series] Doctor or Staff: Who makes the final decision about payment? STEP ONE.

Posted by Easy Pay

May 6, 2016 8:30:00 AM


Last week we opened the topic of patient payment philosophy. We challenged you to consider your office payment philosophy and the effect it has on different processes. We promised to guide you through some steps that will help you determine your payment philosophy. We also provided a three question quiz to learn a bit about how succesful your peers are at communicating and implementing their patient payment philosophy. 

The quiz answers were interesting. Here's what we learned:

  • Nearly all respondents felt they could adequately communicate their patient payment philosophy
  • Almost no respondent felt that the philosophy was reflected in office policy or adhered to consistently by staff and physicians

There seems to be a big gap between what we know about our payment philosophy and what we do about it. Bridging that gap is what this series is about. First though, let's start with the subject our quiz showed we feel most confident about: the philosopy itself. Most of our respondents felt like they could say what their philosophy is in one sentence. That's great!

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Topics: Patient Payment Policies, Patient Collections Culture, Patient Centered Care, Medical Office Administration, Medical Billing

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