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Patient Payments Blog

[Podcast] Practice of Therapy Interview

Posted by Jim Turner

Dec 12, 2017 8:28:00 AM

We had the privilege of being interviewed by Gordon Brewer of The Practice of Therapy. Gordon is a consultant to Psychotherapy and Counselling practices. He helps practices conduct their businesses in a profitable way and specializes in helping clinicians move into private practice. 

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Topics: Credit Card On File, Back Office Tips, Financial Policy

Two Ways To Higher Practice Profit: Which One Is Best For You?

Posted by Jim Turner

Dec 5, 2017 8:33:00 AM

When I was a young man in college I had an adviser give me a great piece of advice. I was struggling with my budget at the time. Trying to pay for college, apartment, car, and food was getting to be a stretch. We talked for awhile about things I could do but the only thing I now remember from the conversation was this, “There are only two ways to balance your budget. Increase Revenue or Decrease Spending.” 

 

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Topics: medical practice management, Healthcare Trends, practice management, Back Office Tips, Decisions

Front Office Fails And How To Fix Them

Posted by Jim Turner

Nov 28, 2017 8:37:00 AM

Do your patients love the doctor but hate to deal with the front desk staff? Many practices make the mistake of putting the employee with the most seniority (or fewest back office skills) at the front desk, regardless of their people skills. Patient satisfaction and retention can be permanently damaged when the wrong person or people occupy your front desk.

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Topics: healthcare payments, patient retention, medical practice management, Patient Engagement, Patient Centered Practice, Patient Payments, New Healthcare Consumer, Patient Centered Care, Medical Office Administration, Front Desk Tips, Front Office

Little Known Facts About Easy Pay...And A Little Thanks

Posted by Jim Turner

Nov 21, 2017 8:23:00 AM

Have you every wondered what kind of company is Easy Pay? There are several little known but interesting 'fun facts' about our company you might enjoy knowing. 

For starters,

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Topics: healthcare payments, medical practice management, Medical Office Administration, practice management, Thank You, Benefits, Features, Little Know Facts

A Feel Good Story, Maybe.

Posted by Jim Turner

Nov 14, 2017 8:37:00 AM

Michigan nurses, nonprofit team up to clear $1 million medical debt for 500 families

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Topics: healthcare payments, Patient Cost Estimation Tools, Patient Eligibility, Medical Office Administration, charity policy

[Part 2] Planning to Overcome Fear

Posted by Jim Turner

Nov 7, 2017 9:14:00 AM

Last week’s post addressed our fears of taking action. In four steps, we shared how to identify and explore the fear, the need to know the benefits of overcoming the fear, and the need to plan your next moves. Once you’ve got a firm grasp on why you are afraid to tackle a certain issue (what and who may be causing the fear) and what the benefits and consequences will be when you tackle it, you are ready to start making a plan.

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Topics: medical practice management, Medical Office Administration, practice management, office communication, Fear

How to Enjoy the Freedom of Overcoming Fear

Posted by Jim Turner

Oct 31, 2017 8:19:00 AM

Fear is paralyzing. Fear may be the single most limiting emotion we experience. Think of all the things you could have done if it weren’t for being afraid. Think of everything that needs to be done now. How much are you postponing due to fear?

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Topics: medical practice management, Medical Office Administration, practice management, Fear, Decisions

Simple Graphic: 5 Technologies That Speed Payment

Posted by Jim Turner

Oct 24, 2017 8:37:00 AM

Discover the 5 'E's of getting paid. Patient payment technologies are getting smarter and more patient friendly.It's worth your time to seek out the best solutions for your practice and start implementing them one at a time. Year-end is upon us and a perfect time to evaluate your previous results and look for ways to improve in the new year. Here's a graphic of five technologies that are proven to speed patient payments. If you are not using them, you may want to consider. 

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Topics: healthcare payments, Patient Payment Solutions, Patient Payments, Patient Payment Policies, Patient Payment Technology, practice management

An Easy Graphic: What Actually Happens When You Get A Card-On-File?

Posted by Jim Turner

Oct 18, 2017 9:13:00 AM

So, what's the big deal about card-on-file? What magic happens if you start asking patients to give you a credit or debit card to place on file? We've created a simple graphic to show you. 

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Topics: medical practice management, Credit Card On File, Patient Centered Practice, Healthcare Reimbursements, New Healthcare Consumer, Medical Office Administration, Medical Billing

Why Many Doctors Ignore Business Issues And How To Approach Them With Change

Posted by Jim Turner

Oct 11, 2017 8:43:00 AM

“If it ain’t broke, don’t fix it” could be the by-word for many doctors when it comes to the business side of medicine. In my thirteen years in the industry, I’ve had a lot of conversations with doctors, administrators, and other industry professionals. When asked about the business side of the practice, I keep hearing that doctors are either uninterested or unskilled. It’s a wide consensus that doctors often ignore the business side as long as the bills are paid and they have a decent salary (whatever their definition of decent is).

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Topics: medical practice management, practice management, Back Office Tips, change, Scripts

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